The Lucky Penny Collectables, LLC
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FAQs

Frequent Ask Questions

  •  BROKEN ITEM

If you receive a broken item you can write us by email or FB and we give you all information for return and exchange.

  • CHANGE MIND ABOUT ORDER

If You do not still want the Item that You ordered You can contact us for send it back or delete the order and we give You all information about that.

  • LOOKING FOR SPECIFIC ITEM THAT WE HAVEN'T IN SELL

For any question about items that we haven’t in selling You can contact us and we try to do the best for you.

  • SHIPPING METHOD

We ship with USPS and use the following service: First class mail, Priority mail, Priority mail express. If you ask we can send the package also with courier.

  • BUY AN ITEM AND SHIP TO ANOTHER PERSON

You can buy an item and ship to another person, At the moment of checkout You have only to write the Shipping address.

  • WRAP METHOD

We ship all our items properly wrap for ensure a perfect condition during the shipping and delivery.

 

FOR ANY OTHER QUESTIONS OR CONCERNS

PLEASE FEEL FREE TO CONTACT US 

WITH THE FORM BELOW